Shipping Policy

Thank you for shopping with Rhodes Desk. We are committed to delivering your products efficiently and safely. This Shipping Policy outlines how we handle deliveries, estimated timelines, and other important details related to shipping.

1. Delivery Locations

Rhodes Desk offers worldwide shipping. We deliver to most major countries and regions. If your location is not supported, we will notify you via email after you place your order.

2. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification when your order has been shipped.

3. Shipping Timeframes

Estimated delivery times vary by destination:

• Local orders: 3–7 business days

• International orders: 7–21 business days, depending on location and customs

Please note that delays may occur due to customs clearance, local courier issues, or other unforeseen circumstances beyond our control.

4. Shipping Charges

Shipping charges are calculated at checkout (if applicable). For certain destinations or promotions, shipping may be free. Any applicable shipping fees will be clearly displayed before order confirmation.

5. Payment Method

All orders are paid via Cash on Delivery (COD) only. You will be required to make full payment at the time of delivery. Please ensure someone is available to receive and pay for the order.

6. Order Tracking

Once your order is shipped, we will provide tracking information via email (where available). You can use the tracking number to monitor the status of your delivery.

7. Missed Deliveries

If you are not available at the time of delivery, the courier may attempt a redelivery or contact you for rescheduling. Multiple failed delivery attempts may result in your order being returned to us.

8. Damaged or Lost Packages

If your package arrives damaged, or if it appears to be lost in transit, please contact us immediately at [email protected] with your order number and any relevant details. We will investigate and work with the courier to resolve the issue.

9. Customs and Duties

International orders may be subject to customs fees, import duties, or taxes, depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our product or shipping prices.

10. Contact Us

For any questions about shipping or delivery, you can reach our support team at:

Email: [email protected]